Return and Refund Policy

At UniHub Store, we prioritize your satisfaction with every purchase. Please review our return and refund policy carefully to understand our procedures and guidelines.

Product Return Procedure:

  1. Eligibility: Products can be returned within 7 days of receiving your order if they meet our return criteria outlined below.
  2. Return Request: To initiate a return, please contact our Customer Support team at shahnazansari954@gmail.com or WhatsApp us at +91 8368409569. Provide your order details, reason for return, and evidence of any defects or damages.
  3. Return Authorization: Upon receiving your return request, we will assess the eligibility and provide return authorization if approved
  4. Return Shipping: Customers are responsible for return shipping costs unless the return is due to a defective or damaged product.

Return Criteria

  • Products must be unused, undamaged, and in their original packaging.
  • All tags, labels, and accessories must be intact and included with the returned item.
  • Customized items are not eligible for return unless defective or damaged upon receipt.

Refund Process

  1. Processing Time: Upon receipt of the returned product and verification, we initiate the refund process.
  2. Refund Method: Refunds are issued via the original payment method within 24 hours. Deductions may apply for return shipping costs (if applicable) or restocking fees as outlined in our Return Policy.
  3. Refusal of Refund: If the product is returned in the same condition it was sent, we reserve the right to refuse a refund and return the product to you.

Proof Of Payment Returns:

Customers will receive a confirmation email or receipt as proof of the refund transaction.

Exchanges:

Exchange requests are subject to product availability and our discretion. Please contact Customer Support for assistance.

Contacts Us:

For inquiries or assistance regarding returns and refunds, contact our Customer Support team at shahnazansari954@gmail.com or WhatsApp +91 8368409569.

Disclaimer:

UniHub Store reserves the right to modify this return and refund policy without prior notice. Customers are advised to review the policy periodically for updates.

Thank you for choosing UniHub Store. We strive to provide exceptional service and appreciate your trust in us. ♥

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